EMPLOYMENT OPPORTUNITIES

 
 

WE ARE EXCITED TO BE OFFERING NEW EMPLOYMENT OPPORTUNITIES HERE AT DAYBREAK THIS 2019 SEASON.


SEE BELOW FOR DESCRIPTIONS OF:

DISTRIBUTION MANAGER POSITION

MEMBERSHIP & PACKSHED MANAGER

Distribution Manager

The distribution manager is responsible for the delivery of DGA products, including CSA and wholesale products. The position requires a highly motivated, self starter with an entrepreneurial spirit and keen attention to detail and customer service. The individual should have a “get-it-done” attitude, superior interpersonal skills and agricultural and/or distribution experience. This is a 20-25 hour/week position transporting farm products in Maine and Northern New England. The majority of time will be spent on the road delivering products to and interacting with customers. There is the possibility of additional immediate hours for the right candidate.
Reports to:
the Owners of DGA, LLC
Supervisor:
Wholesale Operations Supervisor

CORE RESPONSIBILITIES
Operations:

  • Identify and plan weekly distribution routes.

  • Manage distribution (trucking) of products throughout delivery routes, including driving a 16ft box truck and other farm vehicles.

  • Implement and monitor product tracking and food safety guidelines and enforcement policies.

  • Track, document and report established monthly transportation metrics to LLC owners.

  • Support innovation and advancement in operational logistics.

  • Manage approved purchases of supplies related to aggregation and transport of product.

Sales Support:

  • Interact in person with current and prospective customers to secure and increase sales.

  • Act as the face of DGA on the road, requiring immaculate attention to on and off road safety and superior customer service.

  • Collaborate with the marketing manager to develop marketing and outreach procedures and act as a core team member of DGA sales outreach and marketing.

QUALIFICATIONS

  • Perfect driving record.

  • 1-2 years experience, minimum, driving a delivery truck.

  • Minimum of two years of applicable experience, ideally in distribution and/or agricultural activities.

  • Willingness to travel on the road for 8 hours/day regularly and up to 12 hours/day occasionally.

  • Demonstrated ability to organize and manage multiple projects.

  • Adaptability to changing situations and have the ability to perform multiple tasks with multiple priorities.

  • Proficient in the use of Windows based computer programs (Excel, Access, PowerPoint) and a general aptitude with software systems.

  • Excited about serving as the face of DGA on the road, forming working partnerships with farmers, food service industry leaders, chefs and more!

  • A commitment to the growth of Maine’s farms and local food community and economy.

COMPENSATION

  • This is a 20-25 hour/week position, depending on monthly route schedules. There is the possibility for additional hours working on CSA farm share pack out.

  • $16/ hr, with potential for growth

  • 25% employee discount on DGA products

  • Any approved personal vehicle use on behalf of the Daybreak Growers’ Alliance to be reimbursed at .58c/mi, as per federal suggested rate.


TO APPLY
Please submit all of the following items to DGA by May 31st, 2019.

  • Cover letter

  • Resume

  • 3 references (at least 2 professional references)

  • Please note your weekly availability and if you would like to learn more about extending weekly hours by partaking in pack shed activities.


Please kindly note that incomplete applications will not be considered. Email the above documents as attachments to colleen@daybreakgrowers.com. In the subject field, please write your last name, first initial and “DGA Distribution Manager Application”.

Our aim to is fill this position by mid June 2019 or sooner. We will respond to all applicants that submit complete applications and notify you if we would like to schedule an interview with you.

Thank you for your time and consideration. We look forward to hearing from you!

_____________________________________________________________________________

CSA Membership & Pack-Shed Manager

The scope of this position is to help manage and build a thriving multi-farm CSA that provides its customers with a diversity of local quality food products delivered to their community spaces and workplaces, while providing farmers with a stable and equitable wholesale marketplace for their products. This position in integral to the success and growth of the share program. Although this is part time position, the ideal candidate will have the capacity to prioritize Daybreak in their weekly schedule and be passionate about building a strong marketplace for local food in Maine.

This position includes:
Membership Management & Communication: Manager will communicate weekly with CSA customers through  our Weekly Newsletter with useful information about this weeks share and coordinate farmer updates to be posted in the Newsletter. They will respond to CSA member email and phone questions in a timely manner and work with Marketing Manger to strategize the most effective ways to help make CSA customers feel engaged. They will monitor shareholder online account balances and payments, communicating with customers about any balances due or payment issues. They will notify CSA General Manager of any long outstanding customer debts and put accounts on hold if shareholder do not pay balances in a reasonable amount of time.

Membership Retention:  They work with Marketing Manager to provide effective communication and membership engagement to help ensure CSA customer satisfaction. They will complete seasonal CSA customer surveys and convey results to LLC Owners, CSA General Manager and Marketing Manager. They will  monitor customer retention on our online platform and work with Marketing Manager to strengthen existing sites and maintain at least 12 shareholders per site.

Site Coordination: Manager will keep in regular communication with the point-people for our different delivery sites. They orchestrate volunteers to manage the staffed delivery sites, ensuring that there are plans in place for leftover shares or folks that forget their shares.

Share pack out and labor management: They with manage Packshed labor force,  the boxing of CSA shares and co-packed products, putting them together in a presentable way that is attractive to customers and highlights the beauty and freshness of the products. This Manager is responsible for making sure the boxes are packed correctly, divided into appropriate delivery sites and appropriately labeled for each shareholder. They will monitor the quality of CSA crops and communicate with the CSA General Manager about any quality or food safety issues with partnering farms. They will be responsible for setting up an efficient way for packing out shares and coordinating any improvements to the pack shed with the CSA General Manager.  They will coordinate logistics with delivery drivers and partnering farms delivering products to the pack shed. The will work with the Wholesale Manager to make sure farms and the pack out labor force are adhering to Daybreak SOP’s for delivering and handling of products.

Share procurement:  They will work in collaboration with the CSA General Manager to place orders with partnering farms for CSA crop needs on a weekly basis. They will enter planned crop list and add-on items weekly into our online CSA platform, Harive, receive orders through the platform and work with the CSA General Manager place orders with farms to match these orders. They will crop plan with growers for the Meat, Fruit and all Add-on shares ahead of the season and communicate with these farms on a weekly basis in-season about availability to ensure adequate products for shares.  

Online Platform Management: This manager will be the primary contact with the online ordering platform, Harvie, placing weekly orders, managing customer accounts and monitoring reports on CSA retention, and customer share balances. They will work with Harvie support staff to continually make improvements to the customer experience with this platform.

Hours and Compensation: Average of 15-20 hrs/week, with the flexibility to work 50% of these hours from home.  Starting pay is $16/hr, plus the benefit on 25% off all Share products.

Required Qualifications:

  1. A least 1 yr experience working on a CSA farm or Food Hub

  2. Experience managing or supervising personnel

  3. Knowledge of Microsoft Office programs (i.e. Excel and Word)  as well as Google Docs

  4. Past customer service experience in the food industry

  5. Experience with a variety of communication modes (face-face, phone and email)

  6. Excellent writing skills,  and ability to write a compelling weekly newsletter

  7. Demonstrate ability to manage logistics of an operation

  8. Be able to move objects up to 50 lbs repeatedly

Preferred Qualifications:

  1. Experience using online software platforms (i.e. mailchimp, Harvie)

  2. Experience working with fresh produce, on farm experience a bonus

  3. Knowledge of social media platforms (i.e. Instagram and Facebook)

The Successful Candidate will:

  1. Be a highly motivated individual, able to work independently and in groups;

  2. Exercise good judgement, demonstrate initiative and active engagement in work;

  3. Demonstrate excellent reliability and punctuality;

  4. Demonstrate the ability to prioritize and organize details;

  5. Possess excellent oral and written communication skills;

Special Requirements:
-Able to provide own transportation to and from work at variety of locations. (DGA will pay mileage for additional drive time beyond the business location in Knox)
-
Own a personal computer and smartphone that you are wiling to use for DGA work (we will provide stipend to offset addition data usage)

WEEKLY SCHEDULE BREAKDOWN

MONDAYS:  Prepare labels and material for CSA pack out (1 hr)
TUESDAYS: 7:30AM to 4pm, CSA pack out for Tuesday and Wednesday deliveries. (8.5 hrs)
WEDNESDAYS: 7:30-10:30 CSA pack out for Thursday deliveries.  (3 hrs)
Enter weekly share plans and store items into Harvie Online Platform (2 hours)
Communicate as needed with delivery driver, CSA site coordinators and customers (2hrs)
FRIDAYS: any time after 2pm: Finalize order on Harvie (1hr)
Place orders for products with Farmers (1hr)
ONGOING: Oversight of customer accounts, customer and farmer communication, membership retention strategizing.

TO APPLY
Please submit all of the following items to DGA by May 31st:

  • Cover letter

  • Resume

  • 3 references (at least 2 professional references)

Please kindly note that incomplete applications will not be considered. Email the above documents as attachments to adrienne@daybreakgrowers.com. In the subject field, please write your last name, first initial and “DGA Application”.

Our aim to is fill this position by mid June. Applications will be collected and reviewed on a rolling basis. We will respond to all applicants that submit complete applications and notify you if we would like to schedule an interview with you.

Thank you for your time and consideration. We look forward to hearing from you!






























=